Gluten-Free Friendly
Gluten-free options are offered regularly, staff are trained, and basic precautions against cross-contamination are in place.
Threshold: 60% + level 1 mandatory criteria
For hotels
Prove your gluten-free service.
The Glutensiz Tatil Approval Certificate independently verifies the system your hotel has in place to prevent cross-contamination, and shows it to your guests through a clear level, a verifiable certificate number and a badge you can add to your website.
What do you get?
More than a certificate
On-site audit report
A detailed report scored criterion by criterion, setting out gaps and suggested improvements.
Numbered certificate and QR code
A certificate you can display in the lobby, restaurant and rooms, instantly verifiable by QR code.
Badge for your website
An official badge you can add to your site with a single line of code, linking to the verification page.
Hotel page in the guide
A detailed page with your audit results, gluten-free facilities and guest reports.
Staff training materials
A short training presentation, checklists and procedure templates for kitchen and service teams.
Guest feedback
We pass on reports from gluten-free guests and work with you to resolve any issues.
Levels
Which level should you aim for?
The level is earned at the audit. You state your target level when applying, and we agree a realistic target together at the pre-assessment.
Gluten-Free Safe
Separate preparation area, colour-coded equipment, a separate buffet section and written procedures. Suitable for guests with coeliac disease.
Threshold: 75% + level 2 mandatory criteria
Coeliac Expert
A separate gluten-free kitchen or enclosed preparation unit, laboratory testing (<20 ppm), a dietitian-approved menu and a full choice at every meal.
Threshold: 90% + level 3 mandatory criteria
Process
From application to certificate in 3–5 weeks on average
Application
Online form. Quote and pre-assessment form within 2 working days.
Pre-assessment
Remote meeting, self-assessment and list of gaps.
Audit
Half-day to full-day on-site audit, surface tests, staff interviews.
Decision
Report and level decision; a 30-day correction period if needed.
Listing & follow-up
Certificate, badge, guide page; an unannounced check during the year.
Fees
Transparent, based on room count
The fee covers the pre-assessment, the on-site audit, one unannounced check, the certificate, the badge and a one-year listing in the guide. Prices exclude VAT.
1–50 rooms15.000 ₺Boutique and small hotels · per year
51–200 rooms27.500 ₺Mid-sized hotels · per year
201–500 rooms42.500 ₺Resorts and city hotels · per year
500+ rooms60.000 ₺Large resorts and holiday clubs · per year
Coeliac Expert supplement
Because of laboratory analysis, 30% is added to the fee at Coeliac Expert level.
Annual renewal
From the second year, the renewal audit costs 70% of the initial fee.
Founding hotel discount
30% off the first year for the first 25 hotels. Places remaining: 25.
The fee does not depend on the outcome: paying for an audit does not guarantee a certificate. Hotels that don't meet the level can close their gaps within 30 days and request a free follow-up visit. To protect our independence, we do not provide consultancy and auditing to the same hotel in the same year.
FAQs for hotels
We don't have a separate gluten-free kitchen. Can we still be certified?
Yes. The Gluten-Free Friendly and Gluten-Free Safe levels don't require a separate kitchen; a separate preparation area or time separation, colour-coded equipment and correct procedures are enough. A separate kitchen is mandatory only at Coeliac Expert level.
What happens if the audit finds gaps?
The report lists the gaps point by point. If you close the gaps in mandatory criteria within 30 days and prove it with photos, documents or a follow-up visit, the certificate is issued. If you can reach a lower level, you can start there and request an upgrade audit later.
How does the unannounced audit work?
At least once during the certificate's validity, a check is made without notice during breakfast or dinner service. The cost of the unannounced audit is included in the annual fee.
Can a certificate be suspended?
Yes. If an unannounced check finds a serious breach of mandatory criteria, or there is a verified guest complaint, the certificate is suspended and this is shown on the verification page. The suspension is lifted after the issue is corrected and rechecked.
How do we use the badge on our website?
Once your certificate is issued, we send you a single line of code. The badge is unique to your certificate number and links to the verification page; if the certificate is suspended or expires, the badge updates automatically.